- 2 Dec 2013 8:00 AM
From Sunday, 1st December, Ryanair allows passengers to take a second piece of hand luggage, preferably a ladies’ handbag or an airport shopping bag that fits within the parameters of 35cmx20cmx20cm along with the already permitted 55cmx40cmx20cm cabin baggage. From the same day, Ryanair’s boarding card reissue fee will enjoy a cut from €70 to €15. Those, who failed to check in online will continue to pay the €70 fee.
The airline’s baggage policies draw attention to the fact that no more than 90 pieces of big cabin luggage can be placed on board. If there are more than this, passengers will be asked to deposit their luggage at the steps when boarding the plane, and it will be carried free of charge as a checked baggage.
Ryanair’s new steps are being introduced based on a comprehensive strategy that aims to increase passenger satisfaction. The company’s website has been recently renewed as well, making the booking procedure much easier.
The often-criticised Irish low-cost airline should positively improve its reputation with these new improvements.
By Tímea Klincsek for XpatLoop.com