- 27 Jan 2017 8:00 AM
The high standard of service adds to this sense of elegant comfort, with the GM personally making every guest welcome.
Just moments to the pristine white sands and clear blue water of Surin Beach, The Chava is truly an idea location for sophisticated couples, or a family friendly beach holiday in Phuket.
This low rise complex of 45 apartments surrounds a 35 meter pool, tropical gardens and poolside cafe which combine to create a relaxing oasis in the centre of the resort.
Spacious apartments wrap around a great 35m pool set in a tropical environment, and Room Service, Daily Housekeeping, Reception and Tour Desk, Free WiFi and 24 hour security, all ensure every convenience is available within the resort.
Each apartment also contains a beach umbrella and beach mats in a handy bag for guests to take to the nearby beach.
A variety of apartment sizes are available, ranging from 2 bedroom + 2 bathroom to 5 bedroom + 5 bathroom. In each a lounge area is equipped with a flat-screen TV and DVD player.
All ground floor apartments have their own private plunge pools, and also the property has access arrangements with an adjoining Hotel for guests to use their Kid's Club and gym.
The Poolside Cafe serves authentic Thai food, plus well-priced international options including a tasty fish and chips - with excellent crispy beer-batter.
Centrally located at Surin Beach, where there are many restaurants and local shops all within easy walking distance, ensuring guests relaxation time is maximised.
It's just 30 mins to and from Phuket Airport, and 20 mins to and from bustling Patong, it is really perfectly situated on the west coast of the island. The Chava Resort has its own transfer service, and also public taxis can be easily accessed at the front of the resort.
Peter Jones, General Manager at The Chava, is a third generation career hotelier, born in Australia he attended Wesley College between 1971 – 1979. Today he is a respected operator in the Phuket travel industry, and an active member of several wine clubs on the island, and a well-liked expat 'foodie'.
Asked about where to have some fresh foodlie fun in Phuket, he offered the following insider advice, “Rawai sea-gypsy fishing village, where you purchase the freshest seafood direct from the fishermen, walk across the road to your restaurant of choice and they prepare it to your liking, all for about $USD 3 per kilo. On top of that tall icy cold beers are the same price.”
Peter began his Hotel career cleaning ashtrays, washing dishes and picking up glasses under his father’s supervision at the Royal Hotel in Ferntree Gully in Melbourne at the age of 12. He moved into the start of his lengthy career as a full time Barman, then a Bottle Shop Manager and Duty Manager at The Royal, before moving across to work for the Billabong Hotel Company, working up to his first Hotel Manager position at age 21 at the Coach & Horses Hotel in the Melbourne suburb of Ringwood.
In 2005 Peter was appointed to the role of State Manager responsible for ALH Group’s 32 Hotels in South Australia, turning a struggling group of Venues into what became regarded as a very successful business over the following 7 years. He was then asked to take on the most important operation in the group, the State Manager’s role in Victoria/Tasmania with a portfolio of 97 Hotels and Clubs, contributing the largest share of bottom line to the group’s balance sheet.
The Mathieson Family had involvement in The Chava in Phuket and Peter was a regular visitor to Thailand with his wife Sharon, so when the opportunity arose he leapt at the chance to become an expat, taking over as the GM in mid-2013. Follow this link for more about Peter in his full Xpat Interview.
Currently ranked #1 on TripAdvisor.com in this district of Phuket, and Travelers' Choice 2017 Winner (Small Hotels / Family / Best Service), hundreds of excellent reviews speak volumes about The Chava, and Peter's professional management and extensive experience. Here are just three recent quotes:
"When we were welcomed by GM Peter, wife Sharon and staff at Chava after a long flight we felt immediately relaxed, it did feel like we were entering a sanctuary which was quiet and intimate," reports a recent guest from Australia who stayed at The Chava with family.
They continue, "The resort buildings were covered with tropical plants that gave the pool tranquil lagoon type feeling and it was easy to feel at peace...We stayed at Chava for 4 nights and had a beautiful European Continental breakfast served by the pool each morning. The coffee was of barista standard...
The resort itself is across the road from Surin beach so a short walk to the beautiful beach and warm waters, one of the best beaches in Phuket in my view and from what i have read. Everything from restaurants to mini marts to pharmacies are in walking distance from Chava and otherwise there is plenty to do in the local area to keep you occupied when you are not relaxing in the resort."
Kirsten, who stayed at The Chava this January, reports, "We had a great stay at the Chava. The room was huge and well-kept, truly 5-star. The bath tub in the master bedroom was big enough for 2. There are balconies off of every room and a big balcony with a dining table off the living room. The kitchen was stocked with everything you would need to cook a gourmet meal. The grounds and pool were beautiful and lush.
We went with another couple and stayed in a two-bedroom room, and were happily surprised to have 2 bathrooms and lots of privacy. We are used to traveling in Asia and dealing with hiccups, but everything from hotel transfer to room service was above expectations."
Another guest who visited this January, with family, writes, "Wonderful, personalised service. The manager, Peter, greeted us upon arrival and gave us his personal recommendations for the stay.
Rooms are fantastic - huge; nicely furnished; lovely showers; soft yet supportive bedding. Good advice from concierge on local tours - the boat ride with dinner on Phang Nga bay was memorable!
What touched us most was when one of us came down with a viral fever on checkout day. As our flight was in the evening, they very kindly extended our checkout time so we could wait in the cool of our room till airport transfer arrived. Thank you for the superb service!"
Click here to visit The Chava Resort Phuket online
Address: Surin Beach, Thalang, Phuket, Thailand.
Phone: +66 76 372 600