"The Quality Indicator System 2009 is a comprehensive database with 675 indicators and standards characterizing the outpatient and inpatient care. The total number of data is 120,000.The database is directly available from the website of the Authority in Hungarian language so far with several searching, comparing and ranking options. Clusters of indicators are patient rights, patient safety, waiting list management, supplementary and hotel services, quality management, employee policies, and professional fields like obstetrics, cardiology, emergency health care, breast oncology, in vitro fertilisation and prenatal care.
Main functions of the web site
1. Easy comparison of data between providers (up to 3 providers can be listed) and the national average (national average is available for all the indicators and standards).
2. Easy creation of a customized indicator set: visitors are able to select indicators and create customized tables.
3. Customized ranking of hospitals: individual weighs can be entered into the website in order to create customized rankings, reflecting what is important for each patient.
Results in brief:
Patient rights
The patients are provided with information brochures on patient rights in 41% of the hospitals, and the half of the institutions make the information on patient rights available at least on their websites. 92% of the institutions have information brochures on the frequently performed operations.
In case of the health care of a child, the mother (or other person) is allowed to stay with the child 24 hours a day in the 98% of the institutions.
Supplementary services
An average Hungarian hospital ward has 3.5 beds financed by the National Health Insurance Fund (NHIF) compared to the 3.6 last year. The national average of financed single-bedded hospital wards is 7, two-bedded is 28 per hospital sites. This is 15% of the hospital beds compared to 12% in 2008. The average out-of-pocket price of a single-bedded ward is 11 500 HUF per night (in 2008 it was 7300 HUF), and one bed in a two-bedded ward costs 6800 HUF per night.
62 institution sites provide accommodation for the relatives of the patient, of which 17 offer this service free of charge. 57% of the hospitals are fully barrier-free.
Obstetrics
17 % of units do not have a single-bedded labour ward. 95 % of the obstetrical units have some kind of aid that helps during the labour pains and childbirth (e.g. ball, birthing stool, wall bars, or rope).
Every institution allows the presence of at least one person of legal age (in 23% the presence of two persons is allowed), which is in accordance with the legislation. In the majority of institutions the ratio of the rooming-in beds are over 90%.
Indicators of the outpatient health care
Waiting list management
13% of the institutions do not use an advanced way of patient management. 12% of the consultation time is after the office hours (in 2008: 10%), providing easier access for working population.
Supplementary services
The accessibility ratio is better than in the case of hospitals: 62% of the outpatient service providers are fully barrier-free. Half of the institutions hand out digitalized images and generally the first copy is free of charge.
Prenatal care
62% of the preparing courses to childbirth begin after the office hours, or are held on weekends. 91% of the courses are free. Ultrasound diagnostics are available only in the 90% of the prenatal care providers. 15% of them do not provide the expectant mother with any diagnostic image after the ultrasound examination."
More info: Health Insurance Supervisory Authority
03.07.2009